The next question the client usually asks is “What about the team roles? Won’t there be some conflict if we just pull together a few positive , can-do people?” – Absolutely, that’s why the team roles are important:
Team Roles
The most common feature of successful teams is the fact that they are made up of the correct mix of people. We all have different strengths and weaknesses.
To achieve ‘synergy’ in a team, you must have the correct blend of these strengths and weaknesses.
Synergy
‘No individual can be perfect but a team can be.’
In fact, one definition of synergy emphasises just this point.
The total energy of a team, harnessed and working together,
is greater than the sum of individual parts.
For synergy to occur in a team, there are three essential requirements:
• communication
• common objectives and goals
• team spirit
Communication
Obviously, you must have good communication with the team.
Everyone must understand what the team is trying to achieve and what the needs of others within the team are.
Basically, you must:
• not talk over each other
• listen to what people are saying
• make sure everyone has a chance to contribute
• not let communication be dominated by a few, excluding others in the team
As we have just said, along with effective communication you must also have common objectives and goals.
Objectives and Goals
Everyone in the team must understand what the team is trying to achieve, the ‘big picture’; what actions have been planned and what progress is being made towards the goal.
If you are not aware that a problem exists, how can you contribute ideas for the solution?
Finally, the third essential requirement - TEAM SPIRIT.
Team Spirit
This is a measure of the belief, fellowship and self value exhibited by the team towards each other and the whole.
SYNERGY depends on COMMUNICATION and COMMON GOALS and TEAM SPIRIT
One important thing to remember though. Even if we have the right ingredients to achieve synergy in the team, we still need the correct mix of roles for all individuals to maximise that synergy.
Probably the easiest way of thinking about the roles people play in a team is to look at:
• who are the potential leaders - leaders
• who likes to get things done - doers
• who thinks carefully about problems - thinkers
• who likes to have good working relationships within the team - carers
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